Business Analyst

Role overview

Key responsibilities

• Evaluate end-to-end processes and document discovery sessions; create and maintain process documents and obtain stakeholder sign-off.
• Coordinate between project leads, teams, vendors, and business stakeholders, and document requirements in the context of system architecture and customer and back-office experience.
• Translate requirements into technical solutions; develop epics, stories, acceptance criteria, UAT scripts, and training materials.
• Conduct gap analysis across requirements, systems, functionality, and data, and recommend solution options with their pros and cons.
• Provide consultation to assigned business areas and serve as a resource on data, functional, and non-functional requirements.
• Coordinate audit and regulatory examination information gathering and assist with resolutions.
• Support system upgrades and releases, develop test plans and criteria, analyze results, and coordinate UAT with business users and quality control.
• Track project deliverables, follow project methods and SDLC practices, support project tools and dashboards, and assist project teams from start to finish.
• Back up the Project Coordinator and perform other duties as assigned.

Education and experience

• A related bachelor's degree, a Business Analyst Certificate, or three years of experience working in a credit union or bank or documenting and managing requirements.

Minimum qualifications

• Strong communication, interpersonal, and collaborative skills.
• Working knowledge of Atlassian Suite, particularly Jira and Confluence, as well as Smartsheet, Salesforce, Microsoft Project, or similar listed tools.
• Experience with Microsoft Project, Word, Excel, PowerPoint, Outlook, and Zoom.
• Experience with Microsoft Visio, Lucidchart, or a similar flowcharting application.

Compensation

• Starting pay range for a new hire is $70,000–$75,000 per year; the offer depends on relevant experience, industry experience, education, and other qualifying factors.

Benefits

• Full-time employees receive medical, dental, and prescription coverage, a 401(k), profit sharing, paid time off, product and service discounts, volunteer time, development opportunities, and tuition assistance.