Branch Operations Manager| Mathura
Full Job Posting
Qualifications
- Experience: 3 to 9 years (branch ops)
- Qualifications: Graduate; Banking certifications preferred
- Certifications: Preferred - JAIIB/CAIIB
Responsibilities
- Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
- Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements
- Ensure accurate account opening/KYC with CKYC uploads and documentation quality
- Track service metrics (TAT, FTR, complaints) and implement RCA‐based fixes
- Prepare for audits/inspections; maintain records and resolve observations on time
- Cross‐sell insurance/investments and activate digital banking for all new customers
- Train frontline on process updates and compliance requirements
- Inventory management of customer Deliverables and gold loan packets.
About Agri
Indian private sector bank offering retail, SME, and corporate banking.
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