Binance Accelerator Program - UX Researcher (Non-technical)

Overview

Team Introduction

Responsibilities

• Responsible for the experience of product functionality and processes
• Provide experience reports from the user's perspective to help the product team improve the user experience
• Assist new users in resolving issues during the onboarding process

Requirements

• Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio
• Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate
• Able to collaborate effectively across multiple business units
• Good customer service awareness
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
• **Why Binance*** Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
• Binance is committed to being an equal opportunity employer.
• We believe that having a diverse workforce is fundamental to our success.*By submitting a job application, you confirm that you have read and agree to our* ***Candidate Privacy Notice****.*
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
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