Senior Content Operations Manager
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About the Role
Lead financial content strategy, manage content operations, monitor market trends, and collaborate across teams to enhance user engagement and conversion.
Key Skills for This Role
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Overview
We're looking for a sharp, data-driven Senior Content Operations Manager to lead financial content strategy and execution.
You'll work at the intersection of market intelligence, user engagement, and cross-functional collaboration turning complex market narratives into content that educates, converts, and retains our users.
Responsibilities
- Own end-to-end content operations for market-related content,and leverage all related content to enhance user's experience and promo user conversion.
- Monitor financial markets and crypto trends in real time; translate market movements into timely, accurate, and engaging content
- Drive content projects across stakeholders (Academy, square, news) from brief to launch keeping timelines tight and quality high
- Build and maintain a content feedback loop using data: track engagement metrics, synthesize insights, and iterate fast
- Apply AI tools effectively to scale content output from ideation and drafting to localization and personalization
- Collaborate with PM and engineering teams to define content-related product features and improvements
- Develop content strategies aligned with user lifecycle stages onboarding, activation, retention, and re-engagement
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