Billing Senior Officer

Your Responsibilities

Invoice Processing

• Generate invoices in SAP based on billing data submitted by LoB operations teams.
• Validate data completeness and accuracy before invoice creation (client info, pricing, quantities, dates).
• Apply appropriate pricing models (fixed-fee, variable, basis points, T&E, complex) per contract terms.
• Process monthly, quarterly, half-yearly, and annual billing cycles per schedule.
• Handle advance and arrears billing according to contract terms.
• Ensure invoice delivery within cycle time SLA.

Quality Control & Escalation Handling

• Perform self-review checks before invoice finalization (pricing accuracy, tax compliance, formatting).
• Adhere to billing SOPs and quality standards.
• Flag exceptions or discrepancies to Team Lead for resolution.
• Support quality audits by providing documentation and explanations.

Client & Stakeholder Coordination

• Respond to client inquiries on invoice status, delivery, or formatting.
• Coordinate with LoB operations teams on missing or incomplete billing data.
• Communicate proactively on delays or issues impacting invoice delivery.
• Maintain professional, service-oriented communication style.

System & Process Adherence

• Follow SAP billing workflows and configuration rules.
• Report system errors or bugs to Data & Systems Analyst.
• Suggest process improvements based on operational experience.
• Complete mandatory training and refresher courses.

Your Profile

• Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).
• 5-7 years billing or finance operations experience.
• Deep technical understanding of invoicing processes, pricing models, and contract terms.
• SAP FI/AR experience preferred.
• High attention to detail and accuracy.

Key Competencies

• Invoice processing accuracy and efficiency
• SAP navigation and data entry
• Problem-solving and analytical thinking
• Time management and prioritization
• Communication and collaboration
• Adaptability and continuous learning

What We Offer

• Support for professional accreditations such as ACCA and study leave.
• Flexible arrangements, generous holidays, plus an additional day off for your birthday.
• Continuous mentoring along your career progression.
• Active sports, events, and social committees across offices.
• 24/7 support from an Employee Assistance Program.
• Opportunity to invest through an Employee Share Plan.

About Alter Domus