Bilingual Account Representative

As an Account Representative for TQL’s Mexico cross-border division, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico. What’s in it for you: $40,000 base salary with uncapped commission opportunity Leadership advancement opportunities with 75% of leaders promoted from within Comprehensive benefits packageHealth, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time Work with the sales team to provide and negotiate competitive pricing and rates Update and manage shipment information utilizing our industry-leading tech platforms Collaborate with the support team to guarantee each shipment is serviced properly Assist with billing and accounting responsibilities as needed What you need: Fluent in Spanish and English College degree is preferred, but not required Sales experience preferred, but not required The determination to work harder than anyone you know Strong problem-solving skills, while being forthright about conflict Ability to work with the latest technologies An obsession for great customer service Where you'll be: 6155 Rockside Rd Suite 115, Independence, OH 44131 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.