Bid Manager

Purpose

Responsibilities

• End-to-end ownership of the RfP process from publication through to submission
• Interpretation of RfP requirements and definition of response strategy, timelines, and deliverables
• Clear allocation of roles and responsibilities across the response team
• Production of high-quality, compliant submissions with clear messaging and differentiated positioning
• Coordination across business units and senior stakeholders throughout the RfP lifecycle
• Close collaboration with SMEs and the design team to ensure timely delivery of high-quality, client-ready documents, including oversight and contribution to production (e.g. Adobe InDesign where required)
• Ensuring all RfP responses meet internal governance and compliance standards
• Supporting pitch teams with messaging, materials, and rehearsal preparation
• Maintenance and continuous improvement of the content library and reusable assets

Qualifications

• 3+ years’ bid management experience, ideally within insurance broking or financial services
• Strong stakeholder management skills across business and functional teams
• Ability to operate under pressure while maintaining quality and attention to detail
• Strong written and verbal communication skills
• Excellent time management and organisational capability
• Proven ability to deliver against deadlines without compromising quality
• Working knowledge of Adobe InDesign or similar tools is advantageous

Officership Behaviours

• Provide Excellence in Service to Our Clients, Our Markets, & Our Associates
• Takes personal responsibility for managing internal and external client relationships.
• Takes pride in and accountability for understanding and exceeding client expectations.
• Focuses on adding value.
• Delivers what the client expects, knows what they desire, and impresses them by delivering the unexpected.
• Written and verbal communication is clear and concise.
• Provide commitment to the development of ourselves & our associates
• Attend in-house classes and workshops for continuing development.
• Attend training programs, conferences, or courses to improve present job skills.
• Complete all mandatory training within agreed timescales.
• Take responsibility for own career and development.
• Treat all associates with dignity, fairness, and respect.
• Represents Lockton well within the community.
• Be committed to enabling financial success
• Promotes growth through excellence in service provided.
• Identifies and promotes cross selling opportunities.
• Works with clients, markets & associates to ensure cash management is within agreed standards and targets.
• Drive service excellence, efficiency, & productivity through effective business operational processes
• Demonstrates flexibility to change.
• Identifies improvement opportunities.
• Ensures quality is evidenced.
• Ensures compliance with relevant legal and regulatory requirements through following Lockton policies and procedures.
• Maintains specialised knowledge to provide maximum value to the client.