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indeed

BI Analyst

Blue Cross and Blue Shield of North Carolina
Durham, USA
Full-time
Onsite
USD 89174-142679 yearly
Discovered 2 weeks ago
Business intelligenceHealthcare claims analysisClinical program measurementDashboard developmentOperational reportingFinancial analysis

Full Job Posting

Role overview

Serves as a strategic analytics partner to the Federal Employee Program Clinical Operations team.

Delivers business intelligence, operational reporting, financial insights, and recommendations supporting program performance, member outcomes, and operational effectiveness.

Translates healthcare and operational data into insights, measures program effectiveness, identifies trends, and supports leadership decisions.

Analytics and reporting

  • Partner with Clinical Operations, FEP Business Operations, and Quality stakeholders to develop solutions for program performance, member outcomes, cost management, and operational excellence.
  • Build dashboards, scorecards, reports, and self-service analytics for clinical programs, engagement, quality, productivity, and operational performance.
  • Analyze claims, member, provider, care management, utilization, quality, and operational data to identify trends, performance gaps, risks, and improvement opportunities.
  • Produce recurring and ad hoc operational and financial reporting for leadership on outcomes, resources, productivity, quality, member experience, and strategic objectives.

Methods and stakeholder collaboration

  • Design, execute, validate, and document analytical methods to measure program effectiveness, intervention outcomes, and improvement opportunities.
  • Work with business partners, BI Analysts, and Data Scientists to define data requirements, improve data quality, and operationalize analytical solutions.
  • Facilitate requirements gathering, solution design, and stakeholder reviews; validate data and reconcile outputs across systems.
  • Present insights and recommendations through visualizations, presentations, and written summaries.
  • Maintain standards, documentation, governance, and development methods; manage priorities and communicate project status, risks, and dependencies.

Hiring requirements

  • Bachelor's degree or advanced degree where required; 5 or more years of related experience may substitute for a degree.
  • At least 3 years of experience in a related field.
  • Strong analytical, problem-solving, and communication skills.

Preferred qualifications

  • Experience supporting Care Management, Utilization Management, Quality Improvement, Population Health, or Federal Employee Program initiatives.
  • Knowledge of healthcare claims processing, CPT, HCPCS, ICD-10, DRG, Medical Cost Groupers (MCG), and HEDIS.
  • Experience measuring clinical outcomes, quality, member engagement, utilization, cost of care, and operational performance.
  • Experience evaluating healthcare interventions and conducting program-effectiveness analyses.
  • Experience with Snowflake or building AI agents.

Compensation

  • The posted salary range is $89,174 to $142,679.
  • The employer states starting salaries are typically planned near the middle of the range and may reflect experience, training, specialized skills, and organizational needs.
  • The described total rewards package includes an annual incentive bonus, 401(k) with employer match, paid time off, health benefits, and wellness programs.

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