Bellman
Role Overview
Bellman role in the Rooms division, Bell Desk, at The Lana in Dubai.
Permanent, full-time position.
The role focuses on welcoming guests and providing high-quality assistance throughout their hotel stay.
Key Skills for This Role
Full Job Posting
Position overview
Bellman role in the Rooms division, Bell Desk, at The Lana in Dubai.
Permanent, full-time position.
The role focuses on welcoming guests and providing high-quality assistance throughout their hotel stay.
Responsibilities
- Greet guests on arrival and help them feel at home.
- Assist guests with luggage and transport around the city.
- Share knowledge of hotel facilities and the local area.
- Support luggage porters, doormen, and drivers to deliver a seamless guest experience.
- Work day or night shifts depending on operational needs.
- Contribute to the company's culture, values, and guest and employee experience.
What you'll bring
- Comfortably communicate in English, the primary language used in the hotel.
- Be talented at greeting guests and building relationships.
- Have strong communication skills and a customer-service and business ethic.
- Maintain an excellent presentation.
- Bring personality and passion to the role and team.
Benefits
- Competitive salary package, development opportunities, and service charge.
- Complimentary stays with breakfast at sister hotels and 50% off at their bars and restaurants.
- Private medical insurance, life insurance, and a flight allowance every 24 months.
- Shared company accommodation, transportation to and from work, and a uniform with complimentary laundry.
About the employer
Dorchester Collection describes its culture through the values of Passion, Personality, Respect, Working Together, and Creativity.
The company promotes inclusion and offers an award-winning learning academy.
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