Banquets Manager
Role Overview
Directs and motivates the banquet team while personally assisting in high-quality event service.
Monitors financial and administrative responsibilities, including asset protection.
Communicates with stakeholders responsible for event success and identifies training opportunities.
Key Skills for This Role
Full Job Posting
Role summary
Directs and motivates the banquet team while personally assisting in high-quality event service.
Monitors financial and administrative responsibilities, including asset protection.
Communicates with stakeholders responsible for event success and identifies training opportunities.
Education and experience
- High school diploma or GED.
- Two years of experience in event management, food and beverage, or a related professional area.
Managing banquet operations
- Project supply needs, including china, glass, silver, buffet presentations, and props.
- Apply laws and reinforce operating standards, policies, and procedures.
- Manage activities to support event success and customer satisfaction; maintain sanitation levels.
- Manage inventories and equipment, and control liquor costs and beverage inventory.
- Schedule banquet service staff according to forecasts and service standards while maximizing profits.
- Build relationships with groups to retain business and increase growth.
Leading banquet teams
- Set goals, delegate tasks, and conduct monthly department meetings.
- Maintain knowledge of food and wine pairings, cuisine, and event trends.
- Liaise with kitchen staff, lead shifts, and participate in event service.
Guest service
- Set a positive example in guest relations; gather feedback and respond to complaints.
- Empower employees, clarify service expectations, and work to improve performance.
- Review guest comments and satisfaction results with employees and emphasize continuous improvement.
Staff development and safety
- Communicate emergency procedures and ensure staff are trained in safety procedures.
- Observe service behaviors, provide feedback, monitor progress, and lead staff discussions.
- Participate in corrective action plans and attend pertinent meetings.
Schedule and location
- Full-time management position at the Doha property; the posting states it is not remote.
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