Back Office Processor
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Key skills for this role
About the Role
Vega Premium seeks a detail-oriented Back Office Processor to process sales orders, coordinate with sales and back-office teams, and ensure timely service delivery. Requires 1+ year experience in a similar role, preferably in UAE telecom, strong communication and organizational skills, and a valid UAE visa.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a detail-oriented, organised Back Office Processor to join our team.
The successful candidate will be responsible for accurately processing sales orders, coordinating with the Sales Team and partner back-office teams, and ensuring timely delivery of services to customers.
This role requires strong communication skills, excellent attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Review and verify sales orders to ensure all documents meet company standards and agreed requirements.
- Process sales orders accurately and monitor delivery according to established service level agreements (SLAs).
- Coordinate scheduling, documentation, and correspondence between the Sales Team and partner back-office teams.
- Collaborate with internal teams to gather information and resolve order-related issues promptly.
- Maintain accurate and up-to-date records for all sales orders and customer transactions.
- Follow up on pending requests and ensure smooth order fulfilment.
- Support operational efficiency through effective organisation and time management.
Requirements
- Minimum 1 year of experience in a similar role, preferably in the Telecom industry (UAE).
- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Outstanding organisational and time management skills.
- High level of accuracy and attention to detail.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Must hold a valid UAE visa.
- Interested candidates are invited to send their updated CV to: [email protected]
- Pay: AED3,000.00 - AED4,000.00 per month
Application Question(S)
- Do you have your own visa?
Experience
- Back Office : 1 year (Preferred)
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