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Back Office Operations Manager (Chinese-speaking, HR & Admin Focus)

Cloud Nine Human Resources Consultancy LLCDubai, UAE3 days agoEntry
Entryfulltime

Hiring: Back Office Operations Manager (Chinese-speaking, HR & Admin Focus) Location: Dubai, UAE Our client is a large Chinese technology company with its Middle East & Africa regional headquarters based in Dubai.

Skills

Operations ManagementProcess ImprovementSupply Chain

About This Role

Overview

Hiring: Back Office Operations Manager (Chinese-speaking, HR & Admin Focus)

Dubai, UAE

Our client is a large Chinese technology company with its Middle East & Africa regional headquarters based in Dubai.

Having established its presence in the UAE around two years ago, the company is now seeking an experienced Back Office Operations Manager to oversee HR, Administration, Finance Coordination, and regional operational support across the MEA region.

Please note that the job description below is for reference only and may be adjusted based on the successful candidate's experience and strengths.

1. Regional Back Office Operations Setup

1.1 Manage daily operations of support functions (Finance, HR, Admin, Sales Admin, Finance Business Partner) for the MEA region.

1.2 Establish standardized back-office processes tailored for multi-country business environments.

1.3 Ensure local operational policies align with The company global standards while complying with local labor laws, tax regulations, and data protection requirements.

2. Finance & Budget Management

2.1 Lead regional budgeting, cost control, expense review, and financial statement analysis; coordinate with global finance teams.

2.2 Manage local bank accounts, tax filings, and audits; mitigate cross-border fund and currency risks.

3. HR & Administrative Support

3.1 Oversee employee life-cycle processes (onboarding/offboarding, payroll, benefits, performance management, visa & work permits) for a multi-national team.

3.2 Manage office premises, fixed assets, vendor contracts, local travel, and security matters.

4. Systems & Process Optimization

4.1 Drive the adoption of The company’s own management software within back-office operations to improve efficiency.

4.2 Identify operational pain points and introduce or optimize local management tools to reduce cross-border collaboration costs.

5. Cross-Functional & HQ Coordination

5.1 Serve as the primary interface between MEA region and global functions (Finance, HR, IT, Legal) for smooth policy and information flow.

5.2 Support front-end business teams (Sales, Implementation, Customer Success) with back-office needs; respond quickly to regional project requirements.

Basic Requirements

1.Bachelor’s degree or above in Business Administration, Finance, HR Management, or related field;

2.Over 3 years of experience in back-office operations management, experience supporting regional operations across the Middle East and Africa is preferred.

3.Fluent in both English and Chinese (Mandarin) as working languages; Arabic is a strong plus.

Professional Competencies

1.

Familiar with labor laws, tax regulations, and company registration practices in at least two countries in the Middle East or Africa.

2.

Basic financial analysis skills – able to understand P&L, cash flow, and budget management concepts.

Core Attributes

1.

Strong cross-cultural communication skills; comfortable working across multiple countries, time zones, and religious/cultural customs.

2.

Results-driven, with both strategic thinking and execution ability; capable of solving complex operational issues independently.

3.

Willing to travel moderately (e.g., to Saudi Arabia, Ethiopia, Kenya, etc.).

Preferred (Plus)

1.

Experience

with Chinese multinational subsidiaries or global IT/cloud service companies.

2.Certifications such as PMP, SHRM, or local HR credentials.

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