Back Office Operations Manager

1.1 Manage daily operations of support functions (Finance, HR, Admin, Salses Admin, Finance Business Partner) for the MEA region.

1.2 Establish standardized back-office processes tailored for multi-country business environments.

1.3 Ensure local operational policies align with Yonyou global standards while complying with local labor laws, tax regulations, and data protection rules.

2.1 Lead regional budgeting, cost control, expense review, and financial statement analysis; coordinate with global finance teams.

2.2 Manage local bank accounts, tax filings, and audits; mitigate cross-border fund and currency risks.

3.1 Oversee employee life-cycle processes (onboarding/offboarding, payroll, benefits, performance management, visa & work permits) for a multi-national team.

3.2 Manage office premises, fixed assets, vendor contracts, local travel, and security matters.

4.1 Drive deep adoption of Yonyou’s own management software in back-office operations to improve efficiency.

4.2 Identify operational pain points and introduce or optimize local management tools to reduce cross-border collaboration costs.

5.1Serve as the primary interface between MEA region and global functions (Finance, HR, IT, Legal) for smooth policy and information flow.

5.2 Support front-end business teams (Sales, Implementation, Customer Success) with back-office needs; respond quickly to regional project;

1.1 Bachelor’s degree or above in Business Administration, Finance, HR Management, or related field;

1.2 5+ years of experience in back-office operations management, including at least 3 years in a regional management role overseas (Middle East, Africa).

1.3 Fluent English and Chinese (working language); Arabicis a strong plus.

1.

Familiar with labor laws, tax regulations, and company registration practices in at least two countries in the Middle East or Africa.

2.

Basic financial analysis skills – able to understand P&L, cash flow, and budget management concepts.

1.

Strong cross-cultural communication skills; comfortable working across multiple countries, time zones, and religious/cultural customs.

2.

Results-driven, with both strategic thinking and execution ability; capable of solving complex operational issues independently.

3.

Willing to travel moderately (e.g., to Saudi Arabia, Ethiopia, Kenya, etc.).

1.1 Experience with Chinese multinational subsidiaries or global IT/cloud service companies.

1.2 Certifications such as PMP, SHRM, or local HR credentials.

1.3 Willingness to be based in the MEA region (Dubai).

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Competitive international compensation package + expatriate allowance (if applicable).

2.

Cross-border career growth opportunities as part of Yonyou’s globalization expansion.

3.

Diverse and inclusive team environment; annual cross-cultural training and events.

4.

Paid annual leave, local health insurance, relocation support.