Automotive Service Advisor
Role Overview
Powertech Auto Services seeks an experienced Automotive Service Advisor to join its Dubai team. Applicants need 3–5 years of automotive service-advisor experience in the UAE and knowledge of garage operations, customer service, maintenance, and repair coordination.
Key Skills for This Role
Full Job Posting
Role overview
Powertech Auto Services seeks an experienced Automotive Service Advisor to join its Dubai team. Applicants need 3–5 years of automotive service-advisor experience in the UAE and knowledge of garage operations, customer service, maintenance, and repair coordination.
Workplace and employment
- Full-time role located in Dubai, UAE; work is in person.
Key responsibilities
- Welcome customers and understand vehicle service and repair needs; prepare job cards, repair estimates, and service quotations.
- Explain technical issues and recommended repairs, and obtain customer approval before work starts.
- Coordinate with technicians, monitor workshop progress, and update customers on repair status and delivery times.
- Prepare invoices, maintain accurate service records, build customer relationships, and ensure customer satisfaction.
- Identify additional service opportunities and support workshop sales.
Requirements
- 3–5 years of relevant UAE experience as an Automotive Service Advisor is mandatory.
- Previous experience in a UAE automotive garage, service centre, or workshop.
- Good knowledge of vehicle maintenance, diagnostics, and repair procedures.
- Strong customer communication and service coordination skills; experience preparing job cards, estimates, and invoices.
- Good English communication skills; Arabic or Hindi is an advantage.
- Ability to coordinate effectively with technicians and workshop management.
Pay
- Pay is AED 4,000–6,000 per month.
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