Auto After Sales Director

• Posting Date: 15 And 04 And 2026

• Ref: QTR-53

• Position: Auto After Sales Director

• Location: Qatar
• City: Doha
• Sector: Automotive
• Years of Experience 15 plus
• Qualification: See the job description

• Salary: High Market Rate

• Workdays: 5
• Description:

Overview

Key Responsibilities

• Strategic Planning: Define and implement long-term business policies to improve customer satisfaction, efficiency, and overall profitability across all departments.
• Operational Excellence: Oversee workshop and bodyshop operations, ensuring equipment optimization and full compliance with manufacturer and Health & Safety standards.
• Inventory & Parts Management: Supervise the Parts Manager and manage service/maintenance contracts, menu pricing, and stock clearance strategies.
• Customer Journey & CRM: Act as the final decision-maker for customer complaint resolutions, focusing on a "Fix It Right First Time" policy to boost loyalty.
• Team Leadership: Lead and mentor a senior team, including Bodyshop, Service, and Parts Managers, while implementing KPIs and succession plans.
• Risk & Facility Management: Conduct regular risk evaluations and ensure all facilities meet global manufacturer audit requirements.
• Financial Oversight: Evaluate divisional financial data and work with Marketing to plan future promotions that drive vehicle conversion and sales.

Requirements

• Education: Minimum of a Bachelor’s degree (BA) in Business or a relevant field.
• Experience: Minimum 15 years in the Automotive industry, with at least 5 years in a similar senior leadership role.
• Languages: Fluency in both Arabic and English is required.
• Location: Based in Doha, Qatar (Candidates may apply from inside Qatar or within the GCC).
• Working Days: 5 days per week.
• Salary: Attractive market rate.