Audiologist

Role Summary

Mandatory Qualifications

• **Licensure:** Must hold a valid and active **DOH (Department of Health)** License.
• **Language:** Native or professional fluency in **Arabic** and **English** (Verbal and Written).
• **Gender:** Female.
• **Education:** Minimum Bachelor’s degree in Audiology or Speech & Hearing Sciences (Au.D. or Master’s preferred).

1. Clinical Excellence & Patient Care

• **Diagnostic Mastery:** Perform comprehensive evaluations, including Pure-tone, Speech, and Immittance testing (Tympanometry and Acoustic Reflex).
• **Specialized Testing:** Conduct OAEs and vestibular screenings strictly adhering to DOH clinical protocols.
• **Treatment & Verification:** Expertly fit and program hearing technologies using **Real Ear Measurements (REM)** and Speech Mapping to ensure evidence-based outcomes.
• **Human-Centric Counseling:** Provide empathetic counseling in Arabic, translating complex technical data into clear, actionable information for patients and their families.

2. Operational Efficiency & Clinical Auditing

• **Workflow Optimization:** Actively identify and eliminate "waste" in time and resources within the clinical sequence to enhance patient throughput.
• **Departmental Audits:** Participate in regular audits of clinical assets, ensuring all equipment is calibrated and stock levels are optimized to prevent service delays.
• **Documentation:** Maintain precise, audit-ready electronic medical records (EMR) in compliance with the **Administration Employee Handbook**.
• **Facility Oversight:** Ensure the clinical environment in Abu Dhabi meets the highest standards of hygiene and organization at all times.

3. Patient Journey Management

• **End-to-End Care:** Manage the patient journey from the initial consultation through to long-term aftercare and rehabilitation.
• **Retention & Follow-up:** Implement proactive follow-up protocols to ensure patient satisfaction and device compliance.
• **Lead Collaboration:** Coordinate with the front-of-house and operations teams to ensure a seamless transition for patients between administrative and clinical stages.

4. Culture & Professional Growth

• **Peer Engagement:** Contribute to a proactive company culture through peer recognition and "Kudos" initiatives.
• **Professional Development:** Stay updated on the latest industry trends, attending necessary training to maintain DOH licensure and bring "forward-thinking" solutions to Otex.

Job Type: Full-time