Associate - Site Merchandising

About the employer

Product management

• Manage, create, and remove website categories and collections.
• Maintain consistency of product SKUs and labels with ERP systems.
• Coordinate with purchasing on new launches and stock requests.
• Coordinate with commercial teams on new brand listings.
• Manage product launches, including content requests from brands.
• Ensure promotions, including discounts, gifts with purchase, and purchases with purchase, are active online by country.

Site merchandising

• Use sales and customer analytics to determine how products should be displayed online.
• Maintain brand presentation across homepages, landing pages, and product descriptions.
• Manage product assortment, filters, navigation, homepage content, banners, product imagery, reviews, cross-sells, upsells, and special-offer banners.
• Optimize the catalogue to increase conversion rates.

Stock and coordination

• Monitor stock levels to reduce out-of-stock issues during peak seasons.
• Coordinate with purchasing teams so products used in marketing campaigns are online on time.
• Share product links and align product availability with CRM communications.
• Notify marketing and content teams about new brand arrivals for photography.
• Communicate brand updates and website changes to the team.

Reporting

• Analyze and report on best sellers by week, month, country, category, and brand.

Qualifications

• Proficiency in Microsoft Excel and experience with reporting tools such as Google Analytics.
• Strong attention to detail for product data integrity and website quality control.
• Experience using CMS systems such as SFCC and ability to troubleshoot problems.
• Understanding of website fundamentals.
• Ability to collaborate with buying, marketing, logistics, and product teams.

Benefits and development

• The employer describes learning and development opportunities, internal mobility, flexible working policies, healthcare, child education contributions, and employee discounts.