Associate Registrar

Position summary

Registrar operations and SIS ownership

• Manage academic records, registration, scheduling, enrollment verification, instructional space coordination, graduation documentation, and student lifecycle transactions.
• Ensure operational continuity, accuracy, timeliness, service quality, escalation management, and effective prioritization during peak academic cycles.
• Own Registrar-related SIS processes, data, rules, and workflows; define requirements, data standards, controls, acceptance criteria, and readiness needs.
• Ensure SIS-supported processes reflect approved policy and lead business change management for Registrar-impacting system changes.

Additional areas of responsibility

• Oversee academic information, data stewardship, and reporting.
• Implement policy and support compliance and records governance.
• Coordinate stakeholder alignment and student lifecycle services.
• Support performance, continuous improvement, and the team.

Competencies and experience

• Strong understanding of Registrar operations, student records, registration, scheduling, graduation, academic standing, and student lifecycle services.
• Translate academic policy into procedures, controls, data rules, service standards, and SIS-supported workflows.
• Functional understanding of SIS-enabled operations, data stewardship, workflow design, reporting, testing, and user acceptance.
• Knowledge of data governance, records management, privacy, confidentiality, auditability, academic integrity, and accreditation support.
• Bachelor’s degree in Information Systems, Business Administration, Computer Science, Education Administration, or a related field; a master’s degree is preferred.
• Minimum 7–10 years of relevant Registrar, postgraduate academic administration, student services, or comparable higher-education experience.
• Experience managing SIS-supported Registrar processes; Banner or a comparable enterprise SIS experience is preferred.