{bc}
oracle

Associate Process Manager

eClerx Services Ltd
Mumbai, IND
Full-time
Manager
Onsite
Discovered 2 weeks ago

Full Job Posting

Role & Responsibilities

  • Analyze business and customer datasets to identify trends, patterns, opportunities, and key performance drivers.
  • Develop, maintain, and enhance interactive dashboards and reports using Power BI and/or Tableau.
  • Translate business requirements into meaningful KPIs, analytical solutions, dashboards, and reporting frameworks.
  • Perform ad-hoc analysis, data deep dives, and root-cause analysis to support business decision-making.
  • Prepare clear and actionable insights using effective data visualization and storytelling techniques.
  • Validate data accuracy, consistency, and completeness across reports and analytical outputs.
  • Collaborate with business, technology, and data teams to understand requirements and deliver analytical solutions.
  • Document KPI definitions, analytical methodologies, assumptions, and reporting logic to ensure consistency and reus e.
  • Must Have Skills:
  • Strong proficiency in SQL, including joins, CTEs, aggregations, subqueries, and window functions.
  • Strong hands-on experience with Power BI and/or Tableau for dashboard development and data visualization.
  • Strong Excel skills, including advanced formulas, pivot tables, lookups, and data analysis.
  • Strong analytical and problem-solving skills with the ability to investigate and interpret complex datasets.
  • Ability to translate business requirements into measurable KPIs, reports, and analytical solutions.
  • Good understanding of data quality, validation, and basic data modeling concepts.
  • Ability to communicate analytical findings clearly to technical and non-technical stakeholders.
  • Good to Have:
  • Python/Pandas for data analysis, automation, and data preparation.
  • Experience with cloud data platforms such as Snowflake, BigQuery, Databricks, Azure, or AWS.
  • Understanding of statistical concepts such as hypothesis testing, correlation, regression, A/B testing, and confidence intervals.
  • Experience with Git/GitHub or other version-control tools.
  • Experience working with large-scale datasets and analytical data models.
  • AI / GenAI
  • Experience using Generative AI / LLM tools for data exploration, SQL generation, analysis, documentation, or workflow automation.
  • Familiarity with prompt engineering and responsible use of AI in analytics.
  • Exposure to AI-assisted BI, natural-language analytics, or automated insight generation.

Qualifications

  • Experience with cloud data platforms such as Snowflake, BigQuery, Databricks, Azure, or AWS.
  • Experience with Git/GitHub or other version-control tools.
  • Familiarity with prompt engineering and responsible use of AI in analytics.

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