Associate

Description

Job Title

Associate

Location

AE

Organization Name

Medical Policy Operations

Department Description

Brief Description

Detailed Description

The job holder will be responsible for achievement of departmental objectives at listed below.

Job Requirements

To manage, monitor and ensure effective service delivery and to ensure that allrequests (New Business, Renewals, Endorsements, Certificates) are booked and issued within defined SLATo ensure that all requests are issued as per internal guidelines / policies (Processes, Memos, Email Instructions, logging of customer complaints, tracker of error and any other)Active Participation by self and team in Testing as per GuidelinesTo ensure that all requests (New Business, Renewals, Endorsements) are booked and issued within defined SLATo ensure that all requests are issued as per internal guidelines / policies (Processes, Memos, Email Instructions, logging of customer complaints, tracker of error and any other)To ensure that all requests are issued accurately.Active Participation in Testing as per guidelines and to make sure that the testing is carried out timely and accuratelyOther task prescribed by the Line Manager: Project, Report, coordination with IT.

Additional Details

Should possess highest standards for customer servicing with very good communicationskills verbal as well as written and to be able to co-ordinate well with internal as well as external stakeholders to achieve departmental objectivesShould be well versed with technical aspects of document administration in all Lines of BusinessShould have handled complex documents on annual policies and project policies and should be well versed with the terms, conditions, clauses etc. Should have good typing speed with very good working knowledge of MS Office – Word, Excel, Power Point and exposure to basic key functions for reporting like PivotTable, Vlook up etc.Should be an excellent team player with minimum supervisionShould be able to prioritize the work, proactive in approach and with process oriented approach.

How To Apply

Amount of Travel

Work At Home

Skills

SkillMinimum LevelMaximum LevelDesirabilityNo results found.