Assistant Restaurant Manager

Assistant Restaurant Manager

Key Accountabilities

• Support the management of daily branch operations, including staff supervision, inventory control, food quality, and service standards.
• Assist in leading, motivating, and developing the branch team to maintain a collaborative and high-performance culture.
• Ensure compliance with health, safety, hygiene, and food safety regulations.
• Monitor daily sales, operational KPIs, stock levels, and service performance, and report areas for improvement.
• Coordinate with the Restaurant / Branch Manager, corporate support teams, suppliers, and internal stakeholders to ensure smooth operations.
• Handle customer feedback and support in resolving issues promptly to maintain exceptional guest satisfaction.
• Ensure consistent implementation of brand policies, promotional activities, and standard operating procedures.
• Support team meetings, training sessions, shift planning, and performance follow-up to ensure continuous team development.
• Act as the branch leader in the absence of the Restaurant / Branch Manager

Knowledge, Skills, and Experience

• Bachelor s degree in Hospitality, Tourism, Business Administration , or a related field.
• At least
• 4 years of experience
• in restaurant or fast-food operations, with previous experience as an Assistant Manager, Shift Manager, Supervisor, or similar role.
• Experience in fast-food chains is required; experience with fried chicken brands is a plus.
• Strong supervisory and leadership skills with a proactive approach and ability to support operational results.
• Excellent communication, interpersonal, and team-building skills.
• Good understanding of food safety, hygiene standards, inventory control, and customer service excellence.
• Professional appearance and ability to represent the brand effectively.
• Fluent in English.