Assistant Manager- The Finery
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Washmen is an award-winning technology-driven laundry company, recognized by the CINET Global Awards (2024) as the “Most Innovative Laundry in the World.
Key Skills for This Role
Full Job Posting
Company Description
Washmen is an award-winning technology-driven laundry company, recognized by the CINET Global Awards (2024) as the “Most Innovative Laundry in the World.” The company serves thousands of customers across Dubai and Abu Dhabi, offering premium laundry, dry cleaning, shoe care, bag cleaning, and luxury garment care through its specialized service, The Finery. Washmen operates with proprietary technology, RFID tracking, and real-time order visibility to deliver a seamless customer experience. With a 550-person team and a 4.8-star customer rating, the company is committed to exceptional quality and operational precision. Washmen looks for problem-solvers who are motivated to challenge the status quo and improve every process they touch.
Role Description
The Assistant Manager – The Finery is a full-time, on-site role based in Dubai, responsible for overseeing the daily operations of the luxury garment care division.
This role manages a team of front-line and supervisory staff to ensure high-quality processing of premium garments, shoes, and bags, while maintaining service standards, turnaround times, and customer satisfaction.
The Assistant Manager monitors production workflows, quality checks, and order accuracy using Washmen’s technology and RFID tracking tools, and proactively resolves operational issues.
Responsibilities
include coordinating staffing and shift schedules, training and coaching team members, enforcing health, safety, and cleanliness standards, and ensuring compliance with company policies and procedures.
The role also supports performance reporting, drives continuous process improvements, and collaborates with customer support and logistics teams to handle escalations and special requests.
Qualifications
- Operational leadership skills, including team supervision, shift management, and performance monitoring.
- Experience in service or production environments, preferably in laundry, hospitality, luxury retail, or related sectors.
- Strong quality control, attention to detail, and familiarity with handling delicate or high-value garments and accessories.
- Comfort with technology, including operations software, dashboards, and data-driven decision-making.
- Excellent communication and interpersonal skills to lead diverse teams and interact with internal stakeholders.
- Problem-solving and organizational skills, with the ability to prioritize, multitask, and meet tight deadlines.
- Knowledge of health, safety, and hygiene standards in operational or production settings.
- Previous experience in a supervisory or assistant management role is strongly preferred.
- Fluency in English; additional languages commonly spoken in the region are an advantage.
- Availability to work on-site in Dubai with flexibility for shifts, weekends, or peak-period schedules as needed.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Washmen
Assistant Laundry Manager- TF
Dubai, UAE
Role Purpose The Assistant Laundry Manager is responsible for supporting the Laundry Manager in overseeing the day-to-day operations of the luxury garment care department. The role focuses on garment assessment, quality
Bag Restoration Technician
Dubai, UAE
Role Overview As a Bag Restoration Technician, you will play a vital part in preserving and rejuvenating premium bags for our clientele. As part of our team in Dubai - Jebel Ali, you'll work in an ONSITE environment, ens
Pressman-TF
Dubai, UAE
Key Responsibilities Operate steam presses, flatwork ironers, garment presses, and other finishing equipment safely and efficiently. Press and finish garments, uniforms, linens, curtains, and other textile items accord
Content Creator & Designer
Dubai, UAE
Role Purpose Washmen is seeking a creative ninja as a Content Creator & Designer to our team. You'll own the creative process end-to-end from ideation to execution whether that's designing a cool campaign, producing a sc
Content Creator & Designer
Dubai, UAE
Role Purpose Washmen is seeking a creative ninja as a Content Creator & Designer to our team. You'll own the creative process end-to-end from ideation to execution whether that's designing a cool campaign, producing a sc
Laundry Attendant
Dubai, UAE
Role Purpose The Laundry Attendant is responsible for the efficient and high-quality cleaning, drying, folding, and organizing of linens, garments, and other laundry items. This role ensures cleanliness standards are con
Content Creator & Designer
Dubai, UAE
Role Purpose Washmen is seeking a creative ninja as a Content Creator & Designer to our team. You'll own the creative process end-to-end from ideation to execution whether that's designing a cool campaign, producing a sc
Shoe & Bag Care- Cleaning Technician/ Repair Technician/ Restoration Technician
Dubai, UAE
The Shoe & Bag Cleaning/ Restoration/ Repair Technician is responsible for cleaning, restoring, and maintaining the appearance of shoes and bags across various materials. This role ensures all items are returned to custo
Assistant Laundry Manager- TF
Dubai, UAE
Bag Restoration Technician
Dubai, UAE
Pressman-TF
Dubai, UAE
Content Creator & Designer
Dubai, UAE
Content Creator & Designer
Dubai, UAE
Laundry Attendant
Dubai, UAE
Content Creator & Designer
Dubai, UAE
Shoe & Bag Care- Cleaning Technician/ Repair Technician/ Restoration Technician
Dubai, UAE