Assistant Branch Manager - Al-Ain (UAE Nationals Only)

Job Description

Job Overview

Key Responsibilities

• Assist in managing daily branch operations, ensuring compliance with bank policies and procedures.
• Ensure the branch is audit-ready and compliant with regulatory requirements.
• Handle escalated customer concerns and complaints professionally.
• Provide exceptional customer service and resolve customer issues efficiently.
• Assist in developing and implementing sales strategies to achieve branch goals.
• Support branch staff in identifying and pursuing sales opportunities.
• Supervise, mentor, and develop branch staff.
• Assist in monitoring and managing branch budgets and financial performance.
• Ensure accurate and timely reporting of financial data.
• Identify and mitigate operational and financial risks within the branch.

Skills And Experience

• Bachelor’s degree in business administration, Finance, or a related field (or equivalent experience).
• Minimum of 3-5 years of branch banking experience, with at least 1-2 years in a supervisory or management role in branch operations.
• Strong leadership and management skills
• Knowledge of banking regulations and compliance requirements.
• UAE national with a family book
• There’s never been a better time to join Emirates NBD.
• We’re one of the region’s most recognisable brands.
• We’re banking innovation leaders.
• We’re growing across both the UAE and our global offices.
• We offer a huge range of professional development opportunities to accelerate your career.
• It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
• At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.