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Asset Management Officer

Nissan Motor Corporation
Mulgrave, AUS
Full-time
Entry
Hybrid
Discovered 3 weeks ago
CollectionsDebt collection processes and practicesLate-stage and complex collectionsAsset recovery and repossessionsVehicle remarketing and auctionsNCCP requirements and debt collection guidelines

Full Job Posting

Role overview

Asset Management Officer joins the asset management team at Nissan Financial Services.

The role handles late-stage and complex collections matters, supports financed-vehicle recovery and remarketing, and follows regulatory and internal requirements.

Provides exposure to asset recovery, repossessions, external service providers, and vehicle remarketing.

Responsibilities

  • Issue repossession notices in accordance with NCCP requirements and debt collection guidelines.
  • Manage late-stage and complex collections accounts.
  • Allocate recovery matters to approved Mercantile Agents and maintain service levels through the recovery process.
  • Review and record agent updates; coordinate with Collection Officers to ensure accurate information is provided.
  • Coordinate recovered-vehicle remarketing through approved Auction Houses and support strong recovery outcomes.
  • Maintain accurate, compliant documentation and relationships with internal stakeholders and external service providers.

About you

  • Previous collections experience, ideally in financial services, and knowledge of debt collection processes.
  • Experience managing or supporting complex collections accounts.
  • Strong written and verbal communication, attention to detail, and accurate record keeping.
  • Confidence working with customers and external service providers and managing competing priorities.
  • Strong customer and compliance focus.
  • Experience in late-stage collections, vehicle finance, repossessions, asset recovery, mercantile agents, or vehicle remarketing is highly regarded.

Work arrangement

  • Nissan states that flexible hybrid working options are available.

About Nissan Financial Services

The role contributes to Nissan Financial Services' goal of being the financier of choice and delivering service excellence.

Employees are expected to demonstrate Nissan's Can Do values in interactions with customers, colleagues, and partners.

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