Arada | Receptionist (Emiratization)
Role Overview
Serves as the first point of contact for visitors, clients, and employees, providing a professional and welcoming experience.
Manages front-desk operations, communications, meeting arrangements, and administrative support.
Key Skills for This Role
Full Job Posting
Role purpose
Serves as the first point of contact for visitors, clients, and employees, providing a professional and welcoming experience.
Manages front-desk operations, communications, meeting arrangements, and administrative support.
Front desk and communications
- Welcome and register visitors, direct them to the appropriate person, maintain the reception area, and issue visitor passes under company security procedures.
- Answer and direct calls, take messages, handle general inquiries, and manage email, courier deliveries, and mail distribution.
Administrative and office coordination
- Schedule meetings and appointments, book conference rooms, and prepare rooms and refreshments when needed.
- Maintain records, filing systems, and documentation; support document preparation, data entry, photocopying, scanning, and filing.
- Coordinate with facilities, security, and service providers; monitor office supplies and request replenishment.
- Support events, internal activities, and HR and Administration onboarding and employee support.
Service and compliance
- Respond professionally to stakeholder inquiries and escalate concerns or complaints for resolution.
- Follow company policies and workplace health, safety, and security regulations; maintain confidentiality of company, employee, and visitor information.
Qualifications and experience
- A diploma or bachelor's degree in business administration, hospitality, communications, or a related field.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Previous reception, customer service, front-office, administration, or hospitality experience is advantageous.
- Fresh graduates are encouraged to apply.
About Arada
Arada develops communities and describes its work as focused on customer experience, sustainability, collaboration, and innovation.
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