Analyst-Control Management

Role Overview

Responsibilities

• Facilitate business units in risk identification, testing, and reporting, including business self-testing.
• Review credit and fraud risk complaints to identify emerging operational risk.
• Enhance the complaints monitoring and review program across credit and fraud risk strategies.
• Support thematic reporting on complaint levels, trends, and root causes.
• Identify high-risk intervention areas and conduct independent quality assurance and vertical process testing.
• Support business risk management practices.

Required Qualifications

• 1-2 years of Credit & Fraud risk management experience, such as in Risk or Internal Audit.
• Understanding of operational risk management lifecycle activities.
• Project management, communication, and interpersonal skills.
• Process governance experience aligned to policies, regulatory frameworks, or operational standards.
• Strong analytical and problem-solving skills for data analysis, trend identification, and risk-scenario evaluation.

Preferred Qualifications

• Bachelor's degree in Finance, Business, Risk Management, or a related field; advanced degrees or certifications are advantageous.
• Experience identifying operational risks across business processes and systems.
• Experience with independent control monitoring, control improvement identification, quality assurance, or process testing.
• Experience compiling thematic reports on risk levels, emerging trends, and root causes.

Benefits

• Benefits include base salary, bonus incentives, financial well-being and retirement support, and health insurance subject to location.
• Flexible working arrangements may include hybrid, onsite, or virtual models depending on the role and business need.
• Paid parental leave, wellness centers, counseling support, and career development opportunities may be available depending on location.