After Sales Engineer - Cantrifugal Pumps

Aftermarket Sales Engineer – Centrifugal Pumps

Anywhere in Saudi Arabia

Aftermarket / Sales

Industrial Pumps / Rotating Equipment

6 – 8 Years

Qualification

Job Summary

Key Responsibilities

• Identify and develop new
• aftermarket sales opportunities
• for centrifugal pumps across assigned territories.
• Promote and sell
• spare parts, repair services, site support, performance upgrades, and long-term service agreements (LTSA)
• .
• Maintain strong relationships with existing customers and develop new accounts in the

Oil & Gas, Petrochemical, Power, and Water

• sectors.
• Conduct
• site surveys, inspections, and troubleshooting
• of pump performance issues.
• Coordinate with
• service centers, OEMs, and supply chain teams
• to ensure timely service delivery.
• Prepare and submit
• technically and commercially competitive proposals
• .
• Work closely with
• engineering and service teams
• to offer tailored technical solutions.
• Monitor
• market trends, competitor activities, and customer needs
• to identify business opportunities.
• Prepare
• sales forecasts, activity reports, and pipeline updates
• regularly.
• Ensure all activities comply with
• company policies, safety, and ethical standards
• .

Required Qualifications

• Bachelor’s Degree
• in Mechanical Engineering or equivalent.
• 6–8 years of experience
• in sales or service of centrifugal pumps or rotating equipment.
• Strong understanding of
• pump internals, repair methodologies, and basic hydraulics
• .
• Familiarity with major OEMs such as

Sulzer, Flowserve, KSB, Sundyne

• Valid Saudi Driving License

• and willingness to travel extensively across the Kingdom.
• Excellent
• communication, negotiation, and interpersonal skills
• .
• Proficiency in

English

Preferred Skills

• Experience with

SAP / CRM systems

• .
• Established
• client network
• in Oil & Gas, Petrochemical, Power, and Water sectors.
• Knowledge of
• API 610 standards
• and pump performance calculations.

Benefits

• Competitive salary
• plus performance-based
• incentives/bonus
• .
• Company vehicle or travel allowance.
• Medical insurance
• as per company policy.
• Annual leave with air ticket.
• Professional growth and development opportunities.
• Provide expert technical support to customers regarding centrifugal pump performance, troubleshooting, and maintenance, ensuring optimal operational efficiency.
• Conduct on-site inspections, diagnose pump-related issues, and develop comprehensive solutions, including repair recommendations and system optimization strategies.
• Manage and oversee pump installations, commissioning, and start-up activities, guaranteeing adherence to manufacturer specifications and industry best practices.
• Prepare detailed technical reports, service documentation, and customer communications, including clear explanations of findings and recommended actions.
• Deliver training sessions to customers and internal teams on pump operation, maintenance procedures, and safety protocols, fostering knowledge transfer.
• Analyze pump performance data, identify trends, and recommend improvements to enhance reliability, reduce downtime, and minimize operational costs.
• Collaborate with sales, engineering, and manufacturing teams to address customer inquiries, resolve technical challenges, and improve product offerings.
• Manage warranty claims, coordinate spare parts procurement, and ensure timely resolution of customer issues, maintaining high levels of customer satisfaction.
• Stay current with advancements in centrifugal pump technology, industry standards, and regulatory requirements, continuously enhancing technical expertise.
• Travel to customer sites as needed, both domestically and internationally, to provide on-site support and build strong customer relationships.