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Advisor, Bancassurance

bankfab
Dubai, UAE
Full-time
Onsite
Discovered 5 days ago
Banking product salesCross-sellingCustomer relationship managementSales target managementNegotiation and persuasionCustomer service

Full Job Posting

Role overview

Promote core products and cross-sell other bank products within an assigned business territory against financial targets.

Sales and customer responsibilities

  • Achieve or exceed sales targets and build a new customer base.
  • Promote core products in the assigned area or workplace.
  • Build and maintain effective customer relationships.
  • Conduct promotional activities, meetings, and road shows in the assigned area.
  • Ensure customer applications and documentation are complete and error-free; follow up on approved deferrals and correct errors or resubmit documents.
  • Provide sales MIS to the Team Leader and regular Sales DSR reports to the Sales Manager.
  • Share ongoing customer and market feedback to improve business.
  • Provide high customer service and accurate product information.
  • Follow conduct, ethics, and KYC document authentication requirements.
  • Recommend applications considered good credit risks and consistent with bank policy.
  • Maintain relationships with branches, internal departments, teammates, and supervisors.
  • Handle routine complaints professionally, escalate significant issues, and report suspected fraud or unethical incidents.

Qualifications

  • High school diploma required; university degree preferred.
  • Sales diploma or certification desirable.
  • 1 to 2 years of experience selling banking products or working in the financial industry.

Skills and competencies

  • Knowledge of FAB retail products, strong sales skills, and customer focus.
  • Adherence to policies, processes, and procedures; competitive awareness and benchmarking.
  • Portfolio growth, customer satisfaction, service excellence, and multicultural awareness.

About FAB

First Abu Dhabi Bank describes itself as a major UAE financial institution offering personal and private banking services.

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