Advancement Programs Director
Role Overview
The Advancement Programs Director reports to the Chief Advancement Officer and is a member of the Advancement leadership team.
The Director leads a team and works alongside the Directors of Development, Alumni Experience and Advancement Services.
The role shapes a connected, insight-led approach to alumni and donor engagement.
Key Skills for This Role
Full Job Posting
About UNSW Sydney
UNSW Sydney has more than 400,000 alumni and a donor community of approximately 50,000.
The university's Progress for All strategy focuses on societal impact through education, research and engagement with communities and partners.
The role was created following a refreshed Advancement strategy to bring greater coherence to alumni, donor and supporter engagement.
About the role
The Advancement Programs Director reports to the Chief Advancement Officer and is a member of the Advancement leadership team.
The Director leads a team and works alongside the Directors of Development, Alumni Experience and Advancement Services.
The role shapes a connected, insight-led approach to alumni and donor engagement.
Responsibilities
- Lead supporter journeys, lifecycle engagement and development communications, including community giving.
- Design connected experiences across alumni engagement, community giving, major gifts and principal gifts.
- Establish strategies, frameworks and standards for communications, events, stewardship and supporter experiences.
- Work with Advancement Services to define segmentation, data, reporting and insights to understand audience behaviour and evaluate performance.
- Represent Advancement audiences and priorities to central marketing, digital and communications teams and senior University leaders.
- Develop a first-year strategy that maps audiences and cohorts, identifies journeys and experiences, sets priorities and makes the case for investment.
- Lead a team and collaborate with peer directors to create connected alumni and donor engagement.
Candidate requirements
- Tertiary qualified, with senior customer, marketing or engagement leadership experience in a complex organisation.
- Deep expertise in lifecycle strategy, loyalty or CRM-driven engagement.
- Able to translate data, insight and customer behaviour into meaningful engagement and measurable results.
- Experience leading multidisciplinary teams and influencing marketing, digital and data specialists.
- Confident building stakeholder support for change, setting priorities and operating across a complex institution.
- Able to build a case for investment and turn strategy into practical action.
- Higher education or philanthropy experience is not essential.
Application
- Submit a CV and covering letter.
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