Administrative Assistant
Administrative Assistant Important: This position is open to Saudi nationals only, in compliance with local regulations. Company Description: Hossam Alharthi Exchange Co. is a licensed Currency Exchange Company regulated by the Saudi Central Bank (SAMA).
Skills
About This Role
Administrative Assistant
Important: This position is open
to Saudi nationals
only, in compliance with local regulations.
Company Description
Hossam Alharthi Exchange Co. is a licensed Currency Exchange Company regulated by the Saudi Central Bank (SAMA).
The company operates under SAMA’s supervision and is committed to the highest standards of financial integrity and operational excellence.
Role Description
We are looking for a reliable, well-organized, and motivated Administrative Assistant to support the General Manager and manage daily administrative office coordination.
This role is suitable for fresh graduates or early-career candidates who are eager to learn, quick to adapt, detail-oriented, and passionate about building strong administrative and communication skills.
The role includes administrative support, customer calls, complaint coordination, online channel follow-up, and internal task tracking.
Key Responsibilities
- Provide direct administrative and secretarial support to the General Manager.
- Manage daily office coordination, follow-ups, documents, and basic administrative tasks.
- Prepare and coordinate emails, letters, summaries, and simple reports in Arabic and English.
- Answer customer calls received through the administrative office and document inquiries or complaints and follow up until properly addressed.
- Monitor Google Maps reviews, social media messages, and online customer inquiries.
- Follow up on SAMA Cares cases and prepare draft summaries or responses for management review.
- Coordinate non-routine tasks assigned by management through Notion or similar tools.
- Follow up with employees and departments on pending tasks, updates, and required documents.
Qualifications
- Excellent English and Arabic communication skills.
- Good computer skills, including email and Microsoft Office.
- Ability to use Notion or similar task management tools, or willingness to learn.
- Strong organization, follow-up, and documentation skills.
- Ability to write clear and professional emails.
- Professional phone communication and customer handling skills.
- High level of confidentiality, accuracy, and professionalism.
- Fresh graduate or 0–3 years of experience in administration, customer service, office coordination, or a similar role.
- -Bachelor's degree in Business Administration, Management, or a related Field.
Why Join
Us?
At Hossam Alharthi Exchange Co., we’re committed to nurturing early talent.
If you’re motivated, detail-oriented, we’re here to support your professional growth and learning journey.
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