Administration Officer
Skills
About This Role
General Information
Ref #
Qatar-Doha
Job family:
About the role
As the Administration Officer, you will provide a range of administrative, logistical and organisational support to the line manager as well as the whole team.
You will manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines, including but not limited to proposals, manpower movements (SRFs/ interviews/ SMAs), leaves/ duty travel requests, ticket rebate requests, agency-related queries/ proposals.
To effectively support the preparation of reports and handles special projects related to the activities of the department.
Responsibilities
- Manage and co-ordinate internal and external communications including handling all calls to line manager office in efficient and professional manner. To independently manage correspondence both with internal and external parties, based on guidelines, and outlines set by the Vice President / Team Managers.
- To act as first point of contact for incoming queries from external and internal stakeholders. To record, filter, disseminate and communicate all incoming and outgoing matters to line manager taking follow-up action where appropriate.
- To act as the link between GS&S department and other related QR departments as well as external stakeholders.
- To provide administrative support to the line manager including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute-taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.
- Responsible for generating business documentation, including but not limited to report writing, presentation creation and spread sheet preparation and distribution.
- Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.
- To assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety.
- To make travel and hotel accommodation arrangements in line with agreed guidelines and procedures.
- Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-ups, task coordination.
- Plan, organise and prioritise tasks in order to meet deadlines, as well as work with minimal supervision and attend meetings where required to record minutes, manage administration, assist with reports.
- To maintain the highest standard of professional conduct at all times with clients and colleagues.
- Manage and coordinate special projects and report progress to the Line Manager.
- Independently manage multiple tasks and assigned projects whilst respecting the deadlines and simultaneously ensuring the integrity of all information and data.
- Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
- Supporting the Division Head through external engagements with IATA Safety, Flight and Ground Operations Advisory Council (SFGOAC).
- Establishing and maintaining effective relationship and liaison with Aviation Regulators. facilitating the requirements for various specialized working groups.
- Planning, organizing, and arranging agenda and speakers for the quarterly workshops of the division, in an efficient and smooth manner.
- Be part of an extraordinary story
- Your skills.
- Your imagination.
- Your ambition.
- Here, there are no boundaries to your potential and the impact you can make.
- You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
- You have the chance to be a part of our future and build the life you want while being part of an international community.
- Our best is here and still to come.
- To us, impossible is only a challenge.
- Join us as we dare to achieve what’s never been done before.
- Together, everything is possible.
Qualifications
- About you:
- Proven commercial skills and business acumen.
- Excellent relationship and networking skills.
- Ability to develop a good network within QR.
- Strong decision making and problem-solving skills.
- Excellent planning and time management.
- Highly computer literate in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
- Ability to work independently, as well as part of a team.
- An eye for detail, including when under pressure.
- Ability to self-organise, manage time, prioritise work and meet deadlines.
- Strong inter-personal and verbal communication skills.
- Teamwork and relationship building.
- Communication and Influencing.
- Proactive and strategic planner.
- Solution focused.
- Exhibits Integrity and honesty with the ability to gain the confidence and respect of others.
- Calmness under pressure.
- Committed, enthusiastic and motivated.
- Willingness and desire to entertain new ideas and seize opportunities.
- Willingness to accept and encourage constructive challenges.
About Qatar Airways Group
Our story started with four aircraft.
Today, we deliver excellence across 12 different businesses coming together as one.
We’ve grown fast, broken records and set trends that others follow.
We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.
A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How To Apply
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang\=en&job\=233176
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