Accounts Receivable Assistant

Overview

Job Description

• Contact local and international customers to follow up on outstanding invoices and secure payment timelines.
• Review customer balances, identify overdue accounts, and monitor collection progress.
• Prepare and circulate weekly ageing reports, collection reports, and receivables summaries.
• Prepare customer and salesperson-wise receivables reports.
• Share invoice copies, statements of account, and supporting documents with customers.
• Coordinate with sales and other departments to investigate disputed invoices, short payments, and credit notes.
• Monitor receipts and remittance advice and ensure collections are recorded and allocated correctly.
• Maintain records of follow-up actions, customer responses, payment dates, disputes, and escalation history in the ERP.
• Escalate long-outstanding or high-value balances and collection risks to the reporting manager.
• Update customer account information and collection notes in the ERP.
• Assist with customer account reconciliations and resolve differences with customer statements.
• Work closely with sales, operations, and Finance and Accounts teams to improve collection turnaround time.

Required Skills

• Minimum 2 years of experience in a similar accounts receivable position in the Middle East.
• Good understanding of accounts receivable processes, collection practices, customer account reconciliation, and ageing analysis.
• Good working knowledge of MS Excel and ability to prepare accurate reports.
• Strong English communication skills for professional client follow-up and coordination.
• ERP experience is an added advantage.
• Accounting or commerce background is preferred.
• Strong numerical accuracy, organisation, persistence, professionalism, and attention to detail.

Educational Qualification

• Graduate required; commerce/accounting background preferred.

Compensation

• Pay: From AED 2,500.00 per month.

Work Location

• Work location: In person.
• Location: Ajman, UAE.