Account Manager
Role Overview
Develop new customer relationships and grow established accounts through regular contact, product knowledge, and dependable follow-through.
Work primarily at customers’ places of business and partner with the branch team to deliver profitable sales growth and service.
Key Skills for This Role
Full Job Posting
Role purpose
Develop new customer relationships and grow established accounts through regular contact, product knowledge, and dependable follow-through.
Work primarily at customers’ places of business and partner with the branch team to deliver profitable sales growth and service.
Customer and territory development
- Make planned sales calls, understand customer businesses and buying needs, and develop new and existing accounts.
- Provide product support, quotations, and solutions; maintain accurate notes, opportunities, and follow-up activity.
Sales execution and collaboration
- Agree monthly territory targets and action plans with branch management; promote products, suppliers, programs, and services.
- Keep customers informed about products and market developments; coordinate project quotes and follow-through with the branch team.
- Review account performance, coordinate with other branches and vendors, and support accounts receivable collection under company credit policy.
- Attend sales meetings, supplier training, and other business events as required.
Experience and qualifications
- Minimum two years of electrical wholesale and sales experience is required; the posting separately lists one year of electrical wholesale experience as required.
- Demonstrated customer relationship development and sales growth ability; working knowledge of electrical products, applications, and the local market.
- Valid driver’s licence and French are required.
Core competencies
- Customer-service and sales orientation, relationship building, and communication.
- Organization, self-motivation, accountability, prioritization, commercial awareness, and collaboration.
Travel and physical requirements
- Travel is primarily local during the business day; occasional out-of-area or overnight travel may be required.
- Regular travel to customer locations; work may involve standing, walking, bending, kneeling, stooping, and occasionally handling materials up to 50 pounds.
Compensation and benefits
- Pay starts at $52,000 per year.
- Benefits listed include dental, disability, extended health, life, vision, and RRSP matching.
Employment and additional information
Job types are full-time and permanent.
Duties may change as the business evolves, and employees may be asked to support other reasonable branch or company requirements.
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