Account Manager (Events Management) - Fixed Term
Role Overview
The Account Manager will manage the relationship between clients and MEM ensuring exceptional service and support throughout the event management process.
The role is responsible for managing and organizing the event process from A to Z, realizing memorable events for each client with the highest quality, on budget, and within the brand.
This position is for a fixed-term on a monthly retainer.
Key Skills for This Role
Full Job Posting
Job Purpose
The Account Manager will manage the relationship between clients and MEM ensuring exceptional service and support throughout the event management process.
The role is responsible for managing and organizing the event process from A to Z, realizing memorable events for each client with the highest quality, on budget, and within the brand.
This position is for a fixed-term on a monthly retainer.
Key Responsibilities
- Build and maintain strong client relationships through proactive communication and exceptional service to ensure seamless event execution.
- Optimize project profitability by negotiating cost-effective supplier agreements while maintaining quality and efficiency.
- Receive and analyze detailed client briefs, ensuring a clear understanding of project objectives and expectations.
- Provide the creative team with precise project briefs and deadlines, aligning with the event checklist and client requirements.
- Identify, evaluate, and onboard new suppliers while maintaining strong relationships with existing vendors.
- Coordinate with suppliers on pricing, deliverables, and timely submissions of all event components.
- Work closely with internal teams including Client Services, Creative, Finance, and Operations to ensure seamless project execution.
- Research, evaluate, and secure suitable event venues, aligning with project needs and client preferences.
- Ensure all events adhere to health and safety regulations, implementing necessary precautions for risk mitigation.
- Oversee the delivery of all event elements as per the final client-approved quotation, ensuring brand consistency and excellence.
- Address and accommodate last-minute client changes professionally and efficiently.
- Plan, coordinate, and oversee events from conception to execution, ensuring flawless delivery.
Qualifications
- University degree in Business, Marketing, Event Management, or a related field.
- 4-5 years' experience in the event management industry, out of which minimum 3 years' experience in a client servicing or account management.
Competencies
- Commercial Acumen
- Negotiation skills
- Communication skills
- Planning & Organizing
- Detailed Oriented
- Time Management
- Analytical skills
- Risk Oriented
- Teamwork
Experience and Language
- Events Management: 3 years (Required)
- Client servicing: 2 years (Required)
- English (Required)
- Arabic (Preferred)
- Location: Dubai (Required)
Work Location
- Work Location: In person
Application Notes
- This position is for a fixed-term on a monthly retainer with a period of 2-3 months.
- Applicants are asked to state their expected monthly retainer per month.
- Only shortlisted candidates will be contacted.
About the Company
Memories Events Management is an award-winning creative event agency based in Dubai, Riyadh and Beirut.
Memories for Entertainment Events (MEM) is a subsidiary of Clan Investment, a holding company managing a diverse portfolio across various industries.
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