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Account Manager

talabat
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Account managementPartner relationship managementSalesData analysisExcel or Google SheetsData dashboards

Full Job Posting

About the company

Talabat is part of Delivery Hero Group and operates a local delivery platform in Qatar and other markets.

Role overview

Manage and grow relationships with restaurant and vendor partners in Qatar.

Serve as the main partner contact, helping partners improve platform presence, grow sales, and maintain partner satisfaction.

Responsibilities

  • Build long-term partner relationships and support satisfaction and retention through proactive communication and service.
  • Advise partners on business growth using sales, operational, and engagement data.
  • Analyze performance to identify improvements in menus, pricing, promotions, and delivery logistics; share recommendations and conduct business reviews.
  • Identify account growth opportunities, upsell services, coordinate cross-promotions, and improve partner performance.
  • Help partners optimize menus, images, and delivery times; coordinate campaigns and promotions to increase orders.
  • Work with Marketing, Logistics, and Operations on partner needs, onboarding, campaign execution, and issue resolution.
  • Negotiate and renew commercial agreements; ensure compliance with service-level agreements and delivery quality and availability standards.

Qualifications

  • At least 2 years of experience in Account Management, Sales, or Partner Success.
  • Food tech, FMCG, or e-commerce experience is a plus.
  • Strong analytical skills and experience with data dashboards and Excel or Google Sheets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Must be a native Arabic speaker.
  • Customer-first mindset, ability to work independently, and comfort in a fast-paced environment.

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