Account Manager
Key Skills for This Role
Full Job Posting
Essential Skills, Knowledge, and Experience
Demonstrated ability to build and maintain strong customer, client, employee, or stakeholder relationships in a fast-paced, service-oriented environment.
Strong critical-thinking skills and sound judgment, with the ability to assess situations, identify solutions, make timely decisions, and take ownership through resolution.
Excellent written and verbal communication skills, with the ability to build credibility, present solutions, manage expectations, and communicate effectively with clients and stakeholders at all levels.
Strong organizational and time-management skills, with the ability to manage multiple accounts, competing priorities, deadlines, and changing business needs.
Ability to work effectively in a matrixed, cross-functional environment while also taking initiative and operating independently with limited day-to-day direction.
Ability to use data, reporting, metrics, and trends to monitor performance, identify opportunities, evaluate outcomes, and support sound business decisions.
Comfortable working in a dynamic environment where priorities can change quickly, while maintaining composure, professionalism, and a high level of customer service.
Experience in account management, customer success, staffing, recruiting, workforce management, sales, human resources, operations, education, or another client-facing service environment is preferred.
Preferred Qualifications
- Two or more years of experience in account management, customer service, staffing, recruiting, workforce management, sales, operations, human resources, education, or a related field.
- Experience managing client relationships and/or supporting a workforce, team, or employee population.
- Work Environment & Travel Requirements
- This is an onsite position requiring regular daily presence at a local Kelly Education office and/or client location.
- Ability to travel locally to client sites, schools, recruiting events, community events, networking events, and other business-related activities as needed.
- A valid U.S. driver's license in good standing is required.
- Must have reliable transportation and the ability to travel to multiple locations within the assigned market as needed.
- The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.
- $61,575.00 - $82,100.00
- Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff
- Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
Work Environment & Travel Requirements
This is an onsite position requiring regular daily presence at a local Kelly Education office and/or client location.
Ability to travel locally to client sites, schools, recruiting events, community events, networking events, and other business-related activities as needed.
A valid U.S. driver's license in good standing is required.
Must have reliable transportation and the ability to travel to multiple locations within the assigned market as needed.
The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.
$61,575.00 - $82,100.00
Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
About Kelly Services
Global provider of workforce solutions and staffing services.
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