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Account Executive, Client Services

Vaniam Group
Remote, USA
Full-time
Entry
Remote
USD 70000-85000 yearly
Discovered 1 months ago

Full Job Posting

  • Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
  • Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
  • Employ ability to modify core product framework plans to form custom project plans
  • Evaluates deliverables against Project Briefs
  • Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)
  • Provide accurate and thorough documentation: status reports, contact reports, timelines
  • Own day-to-day tactics and execution within agency
  • Synchronize communications between account teams, support teams, vendors, and clients
  • Assist with budget development and ensure invoicing is consistent with agreed-upon payment terms
  • Keep accurate record of time spent on client work and manages project burn rate
  • Assists in project reconciliation and works with accounting to ensure accurate billing
  • Communicate basic agency recommendations to clients effectively and concisely
  • Work with client and internal teams to successfully execute scoped tactics
  • Bachelor’s degree
  • 2+ years of client services experience
  • 1+ year of agency or pharmaceutical advertising experience
  • Working knowledge of digital marketing
  • Good working knowledge of pharmaceutical and biotech industries and scientific communications
  • Is proactive and results oriented, with a commitment to accountability
  • Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
  • Proficiency in MS Office, Adobe, WebEx (or other similar systems)
  • Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
  • Strong organizational skills
  • Ability to retain and protect confidential client and company information
  • Oncology/hematology experience
  • Experience using cloud-based system servers such as Egnyte
  • Experience working in a completely virtual environment
  • Travel within the US and internationally as necessary, based on project, sponsor, and organizational needs (<40% travel expected)
  • 100% remote environment with opportunities for local meet ups
  • Positive, diverse, and supportive culture
  • Passionate about serving clients focused on Cancer and Blood diseases
  • Investment in you with opportunities for professional growth and personal development through Vaniam Group University
  • Health benefits – medical, dental, vision
  • Generous parental leave benefit
  • Focused on your financial future with a 401(k) Plan and company match
  • Work-Life Balance and Flexibility
  • Flexible Time Off policy for rest and relaxation
  • Volunteer Time Off for community involvement
  • Emphasis on Personal Wellness
  • Virtual workout classes
  • Discounts on tickets, events, hotels, childcare, groceries, etc.

• Employee Assistance Programs

  • Family & Medical Leave Act (FMLA) poster - https://www.dol.gov/agencies/whd/posters/fmla
  • EEOC Know Your Rights poster - https://www.eeoc.gov/poster
  • Employee Polygraph Protection Act (EPPA) poster - https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act

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