Zoho Developer

About the Role

Key Responsibilities

• Act as a primary technical resource for Zoho applications, including configuration, customization, optimization, and ongoing administration.
• Design, develop, and maintain Zoho Deluge scripts, workflows, integrations, and automation to improve business processes and operational efficiency.
• Provide Level 2 technical support for Zoho-related issues, including root-cause analysis and resolution.
• Collaborate with stakeholders to gather requirements and translate business needs into scalable Zoho solutions.
• Integrate Zoho applications with third-party systems and internal platforms using APIs and web services.
• Contribute to web development and system enhancements using HTML, Java, and other relevant programming or scripting languages.
• Monitor system performance, ensure data integrity, and implement best practices for security and access control.
• Lead and support system upgrades, application deployments, and routine IT maintenance activities.
• Prepare and maintain technical documentation, SOPs, and user guides.
• Mentor junior team members and support knowledge-sharing initiatives within the IT team.
• Work closely with cross-functional teams to enhance IT solutions and strengthen the organization’s overall security posture.

Qualifications & Experience

• Mandatory: Strong hands-on experience with Zoho applications (CRM, Creator, Desk, People, Books, or related modules).
• Proficiency in Deluge scripting, HTML, Java, and other relevant programming languages.
• 3–5 years of experience in Zoho development, IT support, system administration, or application development.
• Good understanding of IT infrastructure fundamentals, networking concepts, and software troubleshooting.
• Experience with system integrations, APIs, and automation tools is highly preferred.
• Strong analytical, troubleshooting, and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities, work independently, and meet deadlines.
• Strong teamwork skills with a collaborative and solution-oriented mindset.

Benefits

• Salary: Attractive salary based on experience and knowledge.
• Attractive benefits as per company policy.
• Opportunities for career advancement, skill enhancement, and certification support.
• Supportive, fast-paced, and growth-oriented work environment.