Zoho CRM Expert / Zoho Developer
Skills
About This Role
Company Description
WDP Jets Aviation – FZCO, headquartered in Dubai and licensed under IFZA, is a leading private aviation company specializing in bespoke jet charter, aircraft leasing, executive air cargo, and air ambulance operations.
Serving global leaders, royals, diplomats, and discerning clientele, the company exemplifies excellence, discretion, and luxury.
WDP Jets transforms every journey into a meticulously crafted experience, where customer satisfaction, privacy, and immaculate attention to detail take precedence.
Emphasizing sophistication and high standards, WDP Jets redefines the art of travel by delivering unparalleled service.
Role Description
This is a full-time on-site role based in Dubai for a Zoho CRM Expert / Zoho Developer.
The role involves managing and customizing the Zoho CRM platform to meet the organization's business requirements.
Core responsibilities
include developing custom modules, automating workflows, integrating third-party applications, providing technical support, and ensuring optimal CRM performance to enhance customer relationship management.
The Zoho Developer will also collaborate with cross-functional teams to streamline sales processes and support data-driven decision-making.
Qualifications
- Strong knowledge and experience in Customer Relationship Management (CRM) and proficiency in Zoho CRM development and customization
- Proficiency in Analytical Skills with the ability to interpret data, analyze CRM insights, and make informed decisions
- Excellent Communication skills for collaborating with team members and stakeholders
- Experience in Sales processes and strategies, with an understanding of customer-centric approaches
- Proven Project Management skills to manage multiple tasks and meet deadlines effectively
- Ability to develop tailored solutions and integrate third-party applications with Zoho CRM
- A bachelor's degree in Computer Science, IT, Business, or a related field is preferred
- Familiarity with private aviation industry operations is a plus
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