Zoho Developer

About Us

Job Description

Senior Zoho Developer

Key Responsibilities

• Implementation, customization, and administration of the suite of Zoho One applications including Zoho CRM, Books, Analytics, Creator, Projects, Desk, and more.
• Develop and maintain custom features, widgets, and functionalities to support business requirements.
• Integrate Zoho applications with third-party systems using APIs.
• Troubleshoot and resolve issues related to Zoho applications.
• Work with the support team to resolve any reported issues, track issues, and provide periodic updates.
• Support to complete projects independently and successfully.
• Use various strategies and tools to provide effective solutions to end user concerns.
• Promptly following up on support requests and end user feedback.
• Create and maintain documentation for processes, configurations, and customizations.
• Provide training and support to end-users.
• Creating reports and dashboards in Zoho Analytics

Requirements

• Minimum 5 years of experience in implementing Zoho products.
• Good communication and interpersonal skills are required.
• Should have experience in Deluge Scripting, API Integration with Zoho apps, JavaScript, HTML, CSS, ReactJS, PHP, SQL and Zoho Widget programming.
• Should have experience in Zoho CRM, Zoho Books, Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk, and Zoho Marketing apps.
• Should have Certifications: Zoho CRM and/or Creator (Highly Preferable).
• Strong problem solving skills and attention to detail.
• Master of Computer Applications or BS degree in Information Technology or Computer Science or relevant field.
• Familiar with remote desktop applications and help desk software.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.
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