Zoho Administrator

Manage the Zoho One account: user provisioning and deprovisioning, roles, profiles, groups, and app access

Configure organization-wide settings, security policies, SSO, and two-factor authentication

Monitor license usage and recommend optimizations

Maintain integrations and data flow between Zoho apps

Configure leave policies, attendance rules, shifts, holidays, and approval workflows

Set up onboarding and offboarding checklists, employee forms, and the org structure

Manage payroll-related configuration and coordinate with HR and finance on statutory compliance

Generate HR reports and dashboards (headcount, attrition, attendance, leave balances)

Configure the chart of accounts, taxes (GST/TDS), currencies, and invoicing templates

Set up bank feeds, reconciliation rules, and approval workflows for bills and expenses

Support month-end and year-end closing with accurate reporting

Manage Zoho Expense and Zoho Inventory setups where applicable

Customize modules, fields, layouts, pipelines, and lead-assignment rules in Zoho CRM

Configure Zoho Desk, Projects, Campaigns, Recruit, or Creator based on business needs

Build automations using workflows, Blueprints, Zoho Flow, and Deluge scripting

Design and maintain custom functions, webhooks, and API integrations (Deluge, REST APIs)

Integrate Zoho with third-party tools (payment gateways, Google Workspace, Slack, WhatsApp, etc.)

Identify manual processes and convert them into automated workflows

Act as first point of contact for Zoho-related issues and resolve or escalate them promptly

Train employees and create user guides and SOPs

Ensure data quality, backups, audit trails, and access controls

Maintain documentation of all configurations and changes

Zoho apps are configured correctly, secure, and used consistently across teams

Fewer manual processes and faster turnaround on approvals and reporting

Users get quick resolution and feel confident using the tools

Clean data and reliable dashboards for leadership decisions