Workshop Supervisor
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About the Role
Al Naboodah Commercial Group seeks a Workshop Supervisor to oversee daily workshop operations, supervise technicians, and ensure repairs are completed safely and on time. The role involves planning work allocation, monitoring progress, providing technical guidance, and maintaining compliance with safety standards.
Key Skills for This Role
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Overview
The Workshop Supervisor is responsible for overseeing daily workshop operations, supervising technicians, ensuring repairs are completed safely, on time, and to the required quality standards, while maximizing productivity and maintaining compliance with company policies and QHSEMS requirements.
Key Responsibilities
- Plan and allocate work to technicians based on skills, workload, and job priority.
- Monitor repair progress and ensure work is completed within agreed timelines and quality standards.
- Provide technical guidance and support to technicians during diagnostics and repairs.
- Review spare parts requirements and coordinate with the Parts Department.
- Estimate additional repair work and communicate recommendations to the Service Advisor.
- Ensure efficient use of workshop equipment, tools, and consumables.
- Coordinate with the Service Manager on technical issues and warranty approvals.
- Evaluate technician performance based on KPI and provide coaching where required.
- Coordinate with the Sales Department on Pre-Delivery Inspections (PDIs), stock, and vehicle deliveries.
- Maintain a safe, clean, and organized workshop and ensure compliance with QHSEMS and company safety standards.
- Perform other duties assigned by the Line Manager.
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