Workplace VDI Specialist - EMEIA
Key Skills for This Role
Full Job Posting
Qualifications
- Essential
- 5+ years in an ITIL-aligned security or IT operations role, ideally in vulnerability management, endpoint security or business applications.
- Hands-on experience with Microsoft Defender Vulnerability Management and the Microsoft Defender portal.
- Working knowledge of Microsoft 365 applications, endpoint patching and deployment through Intune and/or Configuration Manager.
- Understanding of endpoint security, least privilege, privilege management and recognised security baselines.
- Experience using ServiceNow or a comparable ITSM platform to manage findings, remediation and service levels.
- Strong analytical, organisational and communication skills, with the ability to influence stakeholders and work effectively across global teams.
- Desirable
- Experience delivering vulnerability or remediation programmes across a large, global application estate.
- Degree in Information Technology, Cyber Security or a related field.
Responsibilities
- Identify and Prioritise Risk
- Maintain an accurate view of application vulnerabilities, affected devices and remediation status using Defender Vulnerability Management, Intune and ServiceNow.
- Assess and prioritise findings using CVSS, EPSS, CISA KEV, exploit intelligence, asset criticality and business context.
- Monitor vulnerabilities, misconfigurations and security-baseline gaps across COTS and Microsoft 365 applications.
- Coordinate Remediation
- Coordinate patching, configuration changes and other mitigations with End User Device, deployment, engineering and supplier teams.
- Manage findings from validation through remediation, verification and closure, with clear ownership and agreed service levels.
- Manage time-bound exceptions and risk acceptances, documenting compensating controls and reviewing them at expiry.
- Improve Security Practices
- Support application hardening, security-baseline compliance and attack-surface reduction using recognised Microsoft, CIS and industry guidance.
- Promote least privilege and controlled elevation through endpoint privilege management practices and tooling.
- Contribute security and vulnerability requirements to the onboarding and review of business applications.
- Report and Govern
- Provide clear dashboards and reports on exposure, remediation progress, SLA performance, ageing, recurrence and security-baseline compliance.
- Translate trends and technical findings into practical recommendations for management, audit and operational teams.
- Maintain proportionate procedures and evidence aligned with ITSM, ISO/IEC 27001 and relevant vulnerability-management guidance.
About WSP
WSP is a global professional services firm headquartered in Montréal, providing engineering, advisory, and science-based expertise. It serves clients across transportation and infrastructure, property and buildings, earth and environment, energy, water, and other sectors.
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