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Weekend Customer Service Representative | Friday - Monday 8pm to 7am

Circle Logistics
Whiteland, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

Key Responsibilities:

  • Serve as the main point of contact for customers regarding shipments
  • Provide accurate and timely updates on load status
  • Monitor shipments from pickup through delivery to ensure on-time performance
  • Communicate proactively with customers, carriers, and internal teams
  • Resolve service issues quickly and professionally
  • Maintain and update shipment information within internal systems
  • Ensure a consistently high level of customer satisfaction
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
  • No Fail Service
  • Personalized Communication
  • Innovative Solutions
  • We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Qualifications

  • Strong communication and problem-solving skills
  • Ability to multitask and manage priorities in a fast-paced environment
  • High attention to detail and sense of urgency
  • Team-oriented mindset with a customer-first approach
  • Track and Trace
  • Some Carrier sales
  • Carrier portal

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