Warranty Associate

Overview

• Who are we?
• CARS24 isn’t just a name; we’re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars.
• From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation.
• Our secret?
• A dream team that leads with passion and drives with purpose.
• Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own.
• Buckle up, because the current pit stop is within the Refurbishment function as a Warranty Associate.
• What Will You Be Doing in the Driver’s Seat?
• Take full ownership of customer complaints raised through our portal — from first contact to final resolution.
• Speak with customers in a clear, confident, and convincing manner, educating them where needed, and ensuring they feel heard and valued.
• Coordinate inspections at the customer’s location or arrange for vehicle pickup to our workshop when necessary.
• Think on your feet, adapt to each case, and avoid taking a defensive tone even with demanding customers.
• Collaborate with inspectors, technicians, and internal teams to ensure quick turnaround and customer satisfaction.
• Keep every case on your radar — because the end-to-end resolution is your lane to own.
• What’s in It for You?
• Competitive salary package that rewards your experience and expertise.
• Benefits aligned with UAE market standards.
• A high-energy, fast-paced work environment where your voice matters and your growth is on the horizon.
• The opportunity to be part of a team that’s reshaping the way used cars are experienced in the region.
• Ready to take ownership and drive impact?
• Apply now and shift your career into high gear with CARS24.