Warehouse Supervisor
About This Role
Main Job Responsibilities:
- Manage daily work in the warehouse, including setting schedules, sharing tasks, and making sure goals are met.
- Use advanced systems to keep track of inventory and make sure all stock movements are recorded accurately.
- Guide the team in using automated systems for picking, packing, and shipping products quickly and accurately.
- Train new staff on how to use warehouse technology and follow safety rules.
- Keep the warehouse safe and clean by following company rules.
- Work closely with the Warehouse Manager to find ways to do things better and bring in new technology.
- Fix any issues quickly to keep operations running smoothly.
- Keep track of important warehouse activities and share updates.
- Regularly check for safety issues and make sure the warehouse meets all safety standards.
- Help plan and carry out inventory checks and report on how accurate our inventory is.
- Work with the IT department to fix any technical problems with warehouse systems and machinery quickly.
- Join meetings with the warehouse management team to discuss supply chain and technology plans to improve operations.
Key Performance Indicators:
- Keep inventory records very accurate (above 99.7%).
- Make sure at least 99.5% of orders are filled correctly and on time.
- Have no accidents or safety problems in the warehouse.
- Improve the speed of processing orders by 10% each year.
- Keep warehouse machines and systems working well at least 99% of the time.
- Keep customer satisfaction high, aiming for at least 95% happy customers.
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