Warehouse Manager

Role purpose

Warehouse operations

• Direct day- and night-shift order selection, loading, staging, replenishment, and shipment execution.
• Ensure accuracy, quality, and efficiency of selection and loading activities, including special loading requirements.
• Monitor staffing, workflow, and schedules against service, productivity, and cost targets.
• Coordinate with Production, Transportation, and other departments for timely, accurate customer deliveries.
• Analyze errors such as mis-picks, mis-shipments, and damages; implement corrective and preventive actions.
• Lead improvements to productivity, accuracy, and customer service.

Inventory management

• Maintain accurate physical and system inventory through labeling, barcoding, cycle counts, and reconciliations.
• Investigate discrepancies, approve authorized adjustments, and maintain documentation and audit trails.
• Ensure FIFO/FEFO compliance and oversee returned, damaged, expired, or obsolete inventory disposition.

People leadership and safety

• Lead and develop teams across shifts; set performance goals and oversee hiring, onboarding, scheduling, evaluations, and succession planning.
• Address employee relations issues with Human Resources and approve direct-report timecards and attendance records.
• Ensure compliance with company procedures, regulatory requirements, and the Food Safety Program.
• Champion EHS practices, identify safety risks, support incident investigations, and drive corrective actions.

Communication and projects

• Communicate goals, expectations, and results; align with the Director of Operations and serve as a key contact for warehouse operations.
• Lead warehouse projects and change initiatives, including process improvements and system implementations.
• Maintain warehouse-floor visibility and provide leadership coverage across shifts, nights, weekends, and inventory counts.

Required qualifications

• At least 4 years of progressive leadership experience in warehouse, distribution, or logistics operations, including frontline team leadership.
• Demonstrated ability to manage multi-shift operations and drive consistency, accountability, and performance.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Office: Excel, Outlook, and Word.
• Flexibility to work across shifts, including nights and weekends, and support inventory counts.

Preferred qualifications

• Post-secondary education in Supply Chain, Logistics, Business, or a related field.
• Experience in food distribution, cold storage, or another regulated environment.
• Track record of driving safety, food safety, and continuous improvement initiatives.

Schedule

• Must be able to work early mornings beginning at 4 a.m., evenings, and weekends as business needs require.

Compensation

• Base salary range is $75,000–$95,000, subject to experience.