Waitress

Company Description

Job Description

• **Deliver Excellent Guest Service** – Greet guests warmly, assist with seating, take orders accurately, and provide attentive service according to hotel standards.
• **Promote Hotel Services** – Actively recommend hotel facilities, food and beverage offerings, and local attractions to guests.
• **Serve Food and Beverages** – Prepare and serve food, beverages, coffee, wine, and other drinks following established service procedures and standards.
• **Handle Guest Requests and Complaints** – Anticipate guest needs, respond promptly to inquiries, and resolve complaints to ensure guest satisfaction.
• **Maintain Product Knowledge** – Develop thorough knowledge of menu items, ingredients, beverages, wines, glassware, promotions, and outlet operating hours.
• **Follow Service Standards** – Adhere to the correct sequence of service, telephone etiquette, responsible alcohol service, and all departmental policies and procedures.
• **Ensure Cleanliness and Hygiene** – Maintain cleanliness of assigned stations, equipment, service areas, and comply with safety, sanitation, and food allergy awareness standards.
• **Prepare and Set Up Service Areas** – Set tables, arrange linen, glassware, cutlery, and equipment, replenish supplies, and ensure readiness for service.
• **Support Operational Efficiency** – Monitor stock levels, replenish buffet items, complete side duties, restock supplies, and properly store reusable items after service.
• **Demonstrate Professionalism and Teamwork** – Communicate courteously with guests and colleagues, maintain a positive “Yes I Can” attitude, uphold ethical standards, and support maintenance and minibar operations when assigned.

Qualifications

• Minimum 2 years of experience as a Waiter/Server in a 4-star or 5-star hotel.
• Experience in any of the following:
• + Japanese cuisine (sushi, sashimi, traditional Japanese service)
• + Bar operations and beverage service (cocktails, spirits, wines)
• + Fine dining restaurant service
• Strong knowledge of food and beverage service standards and menu items.
• Excellent customer service and communication skills.
• Good command of spoken and written English.
• Well-groomed, professional, and pleasant personality.
• Strong attention to detail and accuracy in order taking and service.
• Ability to work under pressure in a fast-paced environment.
• Strong multitasking and teamwork skills.
• Positive, energetic, and guest-focused attitude (“Yes, I Can” mindset).
• Age: 20–30 years.
• **Additional Information** **Why Join Radisson Hotel Group?**
• **Live the Magic of Hospitality -** Be part of a team that creates **exceptional experiences and memorable moments** every day.
• Let your **Yes I Can!** spirit shine as you bring hospitality to life.
• **Build a Great Career -** No matter your background or experience, we invest in your **growth, learning, and career development**—helping you reach your full potential.
• **Experience the Team Spirit -** Join a workplace that’s **inclusive, fun, and meaningful**.
• We celebrate diversity, support one another and foster a sense of belonging through our **Employee Resource Groups and inclusion initiatives**.
• **Lead with Your Ambition -** Your ideas, passion and drive matter!
• We empower you to **make a difference**—in hospitality, your community and beyond.
• **Enjoy Global & Local Perks -** No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.
• Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• **Join us in shaping the future of hospitality!** If you’re ready to **bring your talent, energy, and passion**, we’d love to hear from you.
• Apply now and let’s make every moment matter.
• We welcome applicants from all **backgrounds, abilities, and experiences**.
• If you need any adjustments during the application process, please let us know.