VP - Onboarding and Servicing
Skills
About This Role
Key Responsibilities
- Develop and execute the functional strategy for onboarding, servicing, ATM operations, and cash management aligned with the Bank s overall business goals.
- Establish governance frameworks, policies, and procedures to ensure consistency, control, and regulatory compliance.
- Support digital transformation initiatives to enhance operational efficiency and customer experience.
Operations Management
- Oversee end-to-end operational activities for account opening, maintenance, servicing, ATM network operations, and cash handling.
- Ensure smooth and efficient operations, minimizing downtime and optimizing transaction processing times.
- Monitor service levels and operational KPIs to ensure high performance and reliability.
Customer Experience
- Ensure delivery of high-quality services that meet or exceed customer expectations.
- Resolve escalated customer issues promptly and implement improvements to enhance satisfaction and retention.
Risk, Compliance & Controls
- Ensure full compliance with regulatory requirements, Central Bank guidelines, and internal policies.
- Implement robust risk management and internal control measures related to cash handling, fraud prevention, and ATM operations.
- Ensure operational resilience and business continuity within the function.
Financial Management
- Manage departmental budgets, forecasts, and financial performance.
- Optimize resource utilization while controlling costs and supporting revenue growth initiatives.
Technology & Process Improvement
- Drive automation, digitization, and adoption of new technologies to enhance service delivery and operational efficiency.
- Lead process re-engineering initiatives to eliminate inefficiencies and strengthen controls.
Leadership & People Management
- Lead, coach, and develop a high-performing team.
- Promote a culture of accountability, collaboration, and continuous improvement.
- Manage workforce planning, performance management, and succession development.
Stakeholder & Vendor Management
- Collaborate with internal stakeholders including Retail Banking, IT, Risk, Compliance, and Operations.
- Manage relationships with external vendors for ATM maintenance, cash logistics, and technology services.
- Provide regular performance updates to senior management.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
VP - Cybersecurity
ZainTech · Dubai
Lead the Cybersecurity Practice by developing strategies, managing partnerships, driving sales, and overseeing service delivery across MENA for various sectors.
Skills
3 days ago
Apply Now↗Apply Now ↗VP - Cybersecurity
ZainTECH · Dubai
The VP - Cybersecurity will be a visionary and results-driven Practice Leader (VP) to spearhead our Cybersecurity Practice at ZainTECH, responsible for the overall strategy, growth, and profitability of the practice acro
Skills
4 days ago
Apply Now↗Apply Now ↗VP - Business Development
TALENTMATE · Dubai
Job Description External Job Description EDGE is a global advanced technology leader developing sovereign defense capabilities and next‑generation systems. With more than 35 specialist entities across six clusters—Platfo
Skills
1 weeks ago
Apply Now↗Apply Now ↗VP - Business Development
TALENTMATE · Dubai
Job Description External Job Description EDGE is a global advanced technology leader developing sovereign defense capabilities and next‑generation systems. With more than 35 specialist entities across six clusters—Platfo
Skills
1 weeks ago
Apply Now↗Apply Now ↗VP - Business Development
EDGE · Abu Dhabi
External Job Description EDGE is a global advanced technology leader developing sovereign defense capabilities and next‑generation systems. With more than 35 specialist entities across six clusters—Platforms & Systems, M
Skills
1 weeks ago
Apply Now↗Apply Now ↗AVP - Motor Insurance
CPME Consulting · Sharjah Emirate
This role assists the Branch Manager to supervise the Motor department, servicing key accounts, overseeing functions of developing new business and generally contributing to the smooth and efficient running of Motor depa
Skills
3 weeks ago
Apply Now↗Apply Now ↗Group SVP - Corporate Finance & Business Development
DP World · Dubai
Job Description To be a transaction leader in charge of Group Corporate Finance & Business Development transactions and to take a senior leadership role in the implementation and review of business development projects f
Skills
3 weeks ago
Apply Now↗Apply Now ↗AVP - Branch Manager (Emirati Talent)
DIB · Abu Dhabi Emirate
To develop and manage the Branch portfolio and to lead the branch effectively in order to ensure the achievement of retail liabilities, assets, cards and third party product sales targets, profitability objectives, and i
Skills
1 months ago
Apply Now↗Apply Now ↗AVP - Anchor Acquisition
YUBI · Dubai
Job Information Company YubiDate Opened 04/17/2026Job Type Full timeWork Experience 6-10 yearsIndustry Financial ServicesCity DubaiState/Province Dubayy (Dubai)Country United Arab EmiratesZip/Postal Code 337-1500### Abou
Skills
1 months ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required