VP Of Product Community Platform

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About Endless Access

About The Role

Your role

Key Responsibilities

• Own the platform thesis & roadmap to enable a multi-stakeholder ecosystem (learners, studios, colleges, credential issuers, employers), from current programs to scalable network effects.
• Align with the Learning Experience vision to seamlessly deliver our always-on learning program, advancing user and business needs together.
• Understand and design community platform systems: You know how successful community platforms work - the loops, incentives, and features (reputation, portfolios, credentials, pathways) that drive participation, contribution, and belonging at scale. Youve built these systems, not just theorized about them.
• Prioritize ruthlessly across stakeholders; say “no / not now” while keeping trust high.
• Drive web-product velocity: discovery, rapid iteration, experiments, and metrics (activation, retention, contribution). Move from prove it once to scale 100x with data-driven practices.
• Translate ecosystem needs into platform capabilities (APIs, credential graph, learning orchestration, multi-tenant considerations) with strong technical fluency. Our platform must enable learners to build reputation and demonstrate skills through portfolios, GitHub contributions, and recognized credentials - opening pathways to internships and apprenticeships with game studios and tech employers.
• Practice participatory design: Engage learners, educators, and community members directly in product development through rapid prototyping, user research, and feedback loops. You understand that the best product decisions come from observing real usage patterns, not org chart priorities.
• Design for organic growth: Build features that naturally encourage learners to invite peers, share projects, and expand the community through authentic participation rather than growth hacks.
• Tell the story: crisp narratives that align studios, universities, funders, and learners on what we’re building and why it matters.

What You Bring

• 10+ years in product management and deep community platform experience with platforms like Discord, Roblox, GitHub, Twitch, YouTube, or Reddit - you understand how to build the features and systems that make online communities thrive at scale.
• Ecosystem builder with a track record taking a product from single use case to multi-party platform/marketplace at meaningful scale.
• Strategic product leadership: Operates at the intersection of business strategy and product execution - defining problems the organization should solve, not just how to solve assigned problems. Comfortable zooming from long-term platform vision to immediate execution decisions.
• AI-fluent: sees AI as a participation and agency amplifier (not just automation).
• Open source fluency: Understanding of how open source communities develop software and the cultural practices that make them work - contributions, governance, transparency, community-driven development.
• Technical depth (non-coding): comfortable steering platform architecture trade-offs, integrations, credentials/assessment, and trust frameworks.
• Design literacy in games/UX and motivational systems that make learning feel like belonging.
• Cross-cultural operator comfortable as part of a distributed, 24/7 team and competent communication across time zones.
• Systems thinker able to strategize and deliver across multi-stakeholder platforms where partners have competing needs.

Preferred, Not Required

• Multilingual capability: English plus Arabic or Spanish preferred
• Built or led creator/community ecosystems outside the U.S. (EMEA/India/ASEAN/MENA).
• Experience with open-source/community governance and/or marketplace dynamics.

What Success Looks Like

• 6 months: Clear platform strategy with stakeholder alignment; measurably improved development velocity with weekly shipping cadence; growing learner contributions, portfolio work, and credentials earned; strong partner alignment with Endless Studios and learning teams.
• 12 months: Platform supports materially higher program scale with steady MAU growth; learners accessing work opportunities through studios and employer partners; ecosystem partnerships activated; data-driven product culture embedded.
• Not Sure You Meet 100% of Requirements?
• Studies show that women and people from underrepresented backgrounds often hesitate to apply unless they meet every listed qualification.
• At Endless, we know that building a truly inclusive digital future means bringing together diverse perspectives and experiences.
• If you’re excited about this role and our mission to expand access to technology, we strongly encourage you to apply—even if you don’t check every box.
• Your unique perspective could be exactly what we need.
• Endless is an Equal Opportunity Employer
• We are committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who share our passion for games, education, and creating opportunities for underserved learners. Endless provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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